Sales Qualifier

Are you ready to embark on a dynamic career journey that rewards your passion for persuasion and your knack for building meaningful connections? If you're a motivated, outgoing individual with a natural flair for communication, we have an exciting opportunity waiting for you as a Sales Qualifier. Join our team and be the driving force behind identifying qualified leads and setting the stage for our sales professionals to shine. This role offers a unique blend of challenge and satisfaction, where your ability to engage potential customers and uncover their needs will play a pivotal role in our company's growth and your personal development. If you're ready to turn conversations into conversions and chart your course toward a rewarding sales career, apply today and step into a world of limitless potential.

About Selina 

At Selina Finance, our mission is to give people access to the wealth they have in their homes, and we’re doing that by building a next-generation digital lender – starting with a home equity loan product. More than £2tn equity value is locked up in UK homes, while homeowners still need to rely on high-interest rate consumer loans, credit cards, or overdrafts. We believe this is unfair and unnecessary. We offer a financing product unlike anything else out there, one that is as flexible as a current account, as affordable as a mortgage, and as easy to apply for as a consumer loan.

We are building an incredible team and culture of high performance, development, reward, and recognition. We announced our Series B earlier this year, ready for the next phase of our adventure and this is where you come in!

What will you be doing 

What will you be doing?

Responsibilities:

• Lead Qualification: Evaluate inbound leads generated through Selina's online channels to determine their level of interest, financial readiness, and eligibility for Selina's lending products.

• Customer Engagement: Contact potential customers via phone, email, or other communication channels to gather essential information and assess their financial needs.

• Product Knowledge: Maintain a deep understanding of Selina's lending products and services and effectively communicate their features and benefits to potential customers.

• Customer Education: Educate potential customers about the mortgage application process, timelines, and expectations, setting realistic expectations and ensuring a positive customer experience.

• Lead Nurturing: Continuously engage with leads who may only be ready to apply immediately, nurturing them until they are prepared to move forward.

• Data Management: Accurately record lead information, interactions, and outcomes in Salesforce to provide valuable insights on channel performance and tracking.

• Team Collaboration: Collaborate closely with Selina's Advice team, providing them with qualified high-intent leads to optimize conversion to application.

What we offer 

• £24,000 base salary, dependent on experience

• Monthly commission

• Bi-annual Bonus

• Growth Shares

• 25 days annual holiday

• Annual L&D budget

• Cycle to work scheme

• 3% pension contribution

• Monthly socials

• Free access to mental health support via Spill 🧠

• A choice of benefits that work for you courtesy of our benefits platform, Thanks Ben 🏋️ ❤️‍🩹 

• Annual £60 cycle allowance for Santander cycles or Evans (via Thanks Ben)

• Placed in the top 30 of Tempos 100 best start-ups to work for 2023

We are an equal opportunities employer and are determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We also welcome and encourage applications from traditionally underrepresented categories, and provide feedback to any candidate we interview, even if that feedback is speaking to another candidate being more suitable for the role.

What about you, what do you need to bring/have

• A customer-first mindset with the ability/confidence to communicate with potential customers.

• Meticulous attention to detail when evaluating customers' lending requirements and eligibility.

• Excellent time and task management skills with the ability to adapt to changing priorities and handle multiple tasks simultaneously.

• Ability to be able to make connections with your clients to build and maintain exceptional customer relationships.

• A willingness to learn, develop, and grow within your role.

• The energy to thrive in a dynamic, fast-paced environment and the drive to go above and beyond in your role.

Things that would be nice for you to have (please do not let any of these points prevent you from applying):

• Prior experience in a sales or customer service role, particularly in the financial or lending industry, is a plus.

• Strong written and verbal communication skills to effectively engage and build rapport with potential customers.

• Familiarity with Salesforce CRM to manage lead data and interactions efficiently.